Intertops Help
Here you find general information about Intertops.com and all our products. If you have further questions please do not hesitate to contact us - our service team is here to help! 

If you want to read more about Intertops' history, current press releases and press reviews, please visit our Press-Page!
Intertops.com Aims

Intertops.com aims to provide its clients with the highest levels of privacy available from any Internet business in the world.

We collect only information needed to accurately pay your winnings and to provide you with the best service possible. We do not sell, trade, rent, or share the personal information you have entrusted us with. We use state-of-the-art security technologies to keep your credit card information safe.

Intertops.com’s policies and practices follow the internationally-recognized principles of Fair Information Practices issued by the Organization for Economic Co-operation and Development in 1980. The more recent privacy laws of Europe and most countries are based on these principles.

Collection Limitation Principle

The only personal data Intertops.com collects about you is the information you explicitly give us.

Information automatically sent by your Web browsers is kept separate from personal data, and is periodically destroyed as described below.

If you download our casino software, it collects only the information you explicitly provide.

Data Quality Principle

Intertops.com doesn't collect personal data that is not relevant to the purpose of accurately paying your winnings and providing you with the best service possible. Intertops.com strives to keep all personal information accurate, complete and up-to-date.

At any time you can notify Intertops.com of a change in mailing address, or terminate your account.

The personal data associated with accounts that have been terminated are soon after destroyed or converted into summary statistics or anonymous form where the personal identifiers are removed.

Purpose Specification Principle

Intertops.com will not use your personal data for any other purpose without your prior consent.

When you sign up as a member, we asked you to provide your name and address so that we can make payments to you by courier or standard mail. Intertops.com also may use your address to send its software as CD-ROMs.

We collect the age of our customers in order to ensure that they are of age to gamble legally in our jurisdiction.

We require an email address to send you your unique username and password. Email is also used to send optional promotional information and service change notices.

We provide certain options to allow you to customize the interface, such as language, time zone, betting format, and specific browser.

If you provide personal information during an interaction with our customer service functions (for example, an email address or telephone number), we use it only for the purpose of customer service. We will not sell your phone number to telemarketers or anyone else.

Use Limitation Principle

Intertops.com treats each members' personal information as confidential and does not disclose it or use it except as permitted by the member or required by law.

In particular, Intertops.com will not provide your email address or mailing address or other personal identifying information to anyone for marketing purposes.

When making payments of winnings, we provide to the credit card company or bank and courier company the information necessary to send the payment to you.

The Intertops.com Sportsbook is licensed and approved by the Government of Antigua and Barbuda under the authority of the Antigua & Barbuda Free Trade and Processing Zone and the Intertops.com Casino is licensed in Kahnawake, Canada. Intertops.com will not release information on any of our customers unless ordered to do so by the competent licensing authorities

Security Safeguards Principle

Intertops.com uses reasonable security safeguards to protect members' personal data against such risks as loss or unauthorized access, destruction, use, modification or disclosure of data.

Credit Card Transactions are protected using SSL browser encryption. Intertops uses an encrypted, firewall-protected Virtual Private Network (VPN) to link the company's affiliated locations. It was designed and implemented by Integralis Network Systems, the European leader in network security services and the leading specialist in network connectivity in the United Kingdom. All transactions are processed in high secured 128bit encryption.

All employees, contractors and other companies engaged by Intertops.com for work that involves access to personal information are contractually required to keep the information confidential and not to use it in any way other than what is necessary to perform their work for Intertops.com.

Openness Principle

Intertops.com has a general policy of openness about developments, practices and policies with respect to personal data. Intertops.com states in detail what personal data it collects and why it collects it.

When you visit Intertops.com’s web site (whether you use Intertops.com's client software or not), Intertops.com's web server logs the usual information, including the following elements.

We use this information in aggregate to get a better overall picture of where our visitors come from and to improve our site. We take care to keep it separate from individual members' records.

  • The URL of the page requested
  • The time and date of the request
  • The "User Agent" (the brand and version of the web browser being used, and the version and maker of your PC's operating system)
  • The "Referrer" (the URL where you clicked to get to Intertops.com's site)
  • The current IP address of your PC
The User Agent is also used during your visit to indicate to you whether Intertops.com's software is compatible with your PC's configuration.

Intertops.com's web site uses cookies and URL tracking codes only to measure the effectiveness of our advertising, not to monitor the activities of individual customers. Intertops.com does not disclose to advertisers any information about individual customers. You can configure your browser not to accept cookies, and our site and software will still work just as well for you.

Our referral program "affiliates" are provided only with essential information to earn their revenues, never personally identifying information. They have access only to the staked amounts of their customers. They are not provided with names, email addresses or IP addresses.

If you run our casino software from our CD-ROM and visit our Web site, it provides a cookie to the Web site so that the site can distinguish you from web visitors who are not running the software.

Intertops.com destroys its server logs periodically. Some summary statistics may be kept, but nothing about any particular IP address or particular page views.

Individual Participation Principle

Intertops.com members have access to, and appropriate control over, the data that Intertops.com maintains about them.

This includes a complete recent betting history (typically for four weeks), each bet placed, the stake amount, the day and time it was placed and the outcome of the wager. Old records are periodically destroyed.

You can also request that the data be erased or amended. Intertops.com will comply with all appropriate requests within a reasonable time. (Appropriate here means that you can change any of your personal details or settings, however you cannot retrospectively change your bets).

If an Intertops.com member does not abide by the rules specified in the member agreement, the account may be suspended or closed.

Accountability Principle

Intertops.com always has an employee designated as its data controller, who is accountable for ensuring that Intertops.com protects its members' privacy.

If you have reason to believe that a breach of privacy may have occurred at Intertops.com, or if you consider that any of the information held by Intertops.com about you is wrong or has been incorrectly handled, or if have any questions, please email us and we will investigate promptly.

Additional points and Changes to this policy

Intertops.com will always abide by the eight principles above. Occasionally some of the details under them may require updating. If Intertops.com wishes to make any substantive change this policy, it will publish the revised version on its web site here, generally at least four weeks in advance of the changes taking effect. If you do not agree to the changes, you will have the option to close your account and to tell Intertops.com to delete your personal information.

Anti-Spam policy

Intertops.com is strongly opposed to junk email. We do not send email to people who have not signed up with us. Periodically we do send emails to our customers on upcoming events and promotions, however if you do not wish to receive this information you can elect not to in your account options. This option is explained in every email.

If you receive any unsolicited bulk commercial email that appears to be from Intertops.com, it is not authorized by us; please send details to our customer service and we will investigate promptly.

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